Refund policy
Refund Policy
Buddhamani accepts eligible returns and exchanges within 30 days of delivery.
30-Day Returns and Exchanges
Items must be unused, in the same condition received, and returned with original packaging. Proof of purchase is required. After an exchange is completed, the exchanged item may not be eligible for a refund.
Non-Returnable Items
Gift cards, customized or personalized products, promotional or final-sale items, and opened or used incense, candles, aromatherapy items, or similar personal-use goods are not eligible for return unless required by law or approved by customer support.
Return Shipping
For approved returns, Buddhamani covers return shipping. We do not automatically provide prepaid return labels. Please contact us before sending anything back so we can confirm the correct process.
Damaged, Defective or Incorrect Items
If your item arrives damaged, defective, incorrect, or incomplete, email support@buddhamani.com with your order number and clear photos. We will review the case and offer a replacement, refund, or another suitable solution.
Refund Processing
After your return is received and inspected, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method. Bank or card processing times may vary.
Return Address
Please do not return your purchase to the address shown on the package. Return recipient company: GL ADVIVISORY. Return address: Building 1, Dongyue Ecological Park, Junhe Street, Baiyun District, Guangzhou, Guangdong, China. Return email: support@buddhamani.com.